inclusion criteria: all congregate care homes in massachusetts operated by the following public-sector community-based human service organizations: vinfen, bay cove, advocates, north suffolk, open sky, and riverside the group home must serve adults with smi (serious mental illness, i.e., dsm-v diagnosis of axis-i mental illness with persistent functional impairment) or adults with id/dd (intellectual and developmental disabilities) all residents and staff of the home must be age 18 or older

inclusion criteria: all congregate care homes in massachusetts operated by the following public-sector community-based human service organizations: vinfen, bay cove, advocates, north suffolk, open sky, and riverside the group home must serve adults with smi (serious mental illness, i.e., dsm-v diagnosis of axis-i mental illness with persistent functional impairment) or adults with id/dd (intellectual and developmental disabilities) all residents and staff of the home must be age 18 or older

inclusion criteria: 1. all congregate care homes in massachusetts operated by the following public-sector community-based human service organizations: vinfen, bay cove, advocates, north suffolk, open sky, and riverside 2. the group home must serve adults with smi (serious mental illness, i.e., dsm-v diagnosis of axis-i mental illness with persistent functional impairment) or adults with id/dd (intellectual and developmental disabilities) 3. all residents and staff of the home must be age 18 or older

inclusion criteria: 1. all congregate care homes in massachusetts operated by the following public-sector community-based human service organizations: vinfen, bay cove, advocates, north suffolk, open sky, and riverside 2. the group home must serve adults with smi (serious mental illness, i.e., dsm-v diagnosis of axis-i mental illness with persistent functional impairment) or adults with id/dd (intellectual and developmental disabilities) 3. all residents and staff of the home must be age 18 or older